Carole has worked in health services research since 2013, predominantly in the area of palliative and supportive care. Prior to this she worked as a social worker both within statutory services and a number of voluntary organisations. Her research interests are focused around the delivery of holistic and person-centred supportive care within a healthcare context.

Prior to joining UEA Carole worked at the University of Cambridge as a research assistant on the Living with Breathlessness study and the Support Needs Approach for Patients programme. She was also a co-lead on the I'm Fine study. Whilst at Cambridge she also obtained a PhD in Public Health and Primary Care.

Together with Professor Morag Farquhar (UEA) and Dr Gail Ewing (University of Cambridge) she is one of the developers of SNAP (the Support Needs for Patients), an intervention to enable person-centred care for people with chronic and progressive conditions, funded by Marie Curie: hhttps://thesnap.org.uk

At UEA Carole has worked on studies exploring SNAP in District Nursing,  SNAP In Mental Health and the Carer Support Nurse pilot. She is currently leading a Marie Curie study to adapt SNAP for people in prison with progressive conditions.  She also works as a researcher within the NIHR ARC East of England Palliative and End of Life Care Theme.

Follow this work on @SNAPstudyteam