Fiona Lettice


  • 1.10 The Enterprise Centre

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Personal profile


I am Professor of Innovation Management in the Norwich Business School, UEA and Pro Vice Chancellor (Research and Innovation).  I am a Visiting Research Fellow at Cranfield University.  Prior to my academic career, I worked in industry as a project manager for Centrica and a change consultant within design and engineering for BMW/Rover.

I am a Fellow of the Higher Education Academy and a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA).  I am a co-organiser for SyncNorwich and on the Board of TechEast and a member of the New Anglia LEP Innovation Board.

My areas of research interest and expertise are: innovation management and new product development - including disruptive, green,open, social and responsible innovation; diversity management; buyer-supplier relationships; social media and branding.  These have been across sectors, but some sectors such as automotive, law and Higher Education have featured more strongly in my research.

To support my research, I have successfully raised external research funding from the European Commission, the Engineering and Physical Sciences Research Council (EPSRC) and the Economic and Social Sciences Research Council (ESRC) worth over £1m. I have served on the EPSRC College of Peers (1996-2013) and also review proposals and final reports for ESRC and EC. Between 2005 and 2009, I served on the AHRC/EPSRC Advisory Committee for the Designing for the 21st Century Initiative.

I have co-authored over 100 refereed journal and conference papers, in academic journals including Research Policy, R&D Management, International Journal of Production Economics, Entrepreneurship and Regional Development, Transportation Research Part E: Logistics and Transportation Review, Human Resource Management Journal, International Journal of Technology Management and Journal of Knowledge Management. I have won Best Paper Awards at the British Academy of Management (BAM) Conference and at the eBusiness and eWork Conference. I also received an Emerald LiteratiNetwork Highly Commended Award for a journal paper in 2008.

I was Editor-in-Chief for the Team Performance Management journal (2007-2013), and I am currently on the Editorial Advisory Boards for the British Journal of Management and Team Performance Management journal.

I am an active PhD supervisor and have now supervised 16 students to successful completion. I have also examined over 30 doctoral candidates as both internal and external examiner (including at Cambridge University, Warwick University, Manchester Business School, Cranfield University (Schools of Management and Applied Sciences), Leeds University Business School, Exeter University, University of Nottingham, Aston Business School and Liverpool John Moores University).

Follow me on Twitter @Flettice

Key Research Interests and Expertise

PhD Supervision

My research supervision interests are:
Innovation Management and New Product Development
Disruptive Innovation
Social Innovation/Low carbon innovation management
Open Innovation
Knowledge Exchange (University/Industry links)

PhDs Supervised:
Karen Young (2000 - 2003) PhD "An Exploration of the Use of Graphic Facilitative Methods within the Strategic Change Process"

Peter Thomond (2001 - 2004) PhD "Exploring and Describing the Pursuit of Disruptive Innovation in Average Performing Firms"

Atai Ziv (2001 - 2004) PhD "An Exploration of the Strategy Formation Process in Diverse Business Organisations"

Martin Wickes (2001 - 2005) PhD "An Explorative Study into the Design and Use of Visual Reporting Systems in Project and Programme Management Environments"

Carol Webb (2002 - 2005) PhD "An Exploration of Sense-Making and Learning with Complexity Science: A diary-based study"

Ingo Forstenlechner (2003 - 2005) PhD "Impact of Knowledge Management on Law Firm Performance: An Investigation of Causality Across Cultures"

Torsten Herzberg (2003 - 2006) PhD "Towards a Mid-Range Theory of Method Selection for Pre-Project Innovation Activities"

Markus Tschida (2005 - 2010) PhD "The Impact of Market Orientation on the Performance of Professional Service Firms"

Hieu Nguyen (2006 - 2010) PhD "Antecedents and Determinants of Supply Chain Integration and Links to Firm Performance: Purchasing and Production Managers' Perspectives"

Jalal Tantoush (2006 - 2010) PhD "The Impact of Sanctions on Buyer-supplier Relationships in the Libyan Oil Industry"

Sadaqat Ali (2008 - 2011) PhD  "Market Based Organisational Learning and Organisational Capabilities - An Integrative Framework"

Richard Rutter (2009 - 2013) PhD "An Empirical Study of the Effect of Brand Personality and Consistency between Marketing Channels on Performance within the UK Higher Education Sector"

Dimitrios Zafeirakis (2011-2015) PhD "Design, Modelling and Valuation of Innovative Dispatch Strategies for Energy Storage Systems"

Kemi Faloye (2007-2015) PhD "What Factors Influence Co-opetitive Relationships within an Inter-Organisational Network?"


Research Grants

Principal Investigator or University Scientific Person in Charge unless otherwise indicated:

NIMCube "New-use and Innovation Management and Measurement Methodology", EC-IST-1999-11926, Jan 2001 – July 2002 (approx £150,000)

Project'ion "A feasibility study into the use of visually based tools in technical projects", EPSRC GR/R/54750, Oct 2001 to June 2003 (with Centrica and Abbey National - approx £82,000)

DISRUPT IT Management Methodology for Disruptive Innovations, EC–IST-2001-33372,Feb 2002 to July 2004 (with Fraunhofer Institute, Skandia, Schlumberger Sema, Israeli Aircraft Industries - approx £139,000)

RODEO "Robust Business Development of Organisations – Adaptation within Turbulent Environments", EC-IST-2001-35329, April 2002 to Sept 2004 (with Cezanne Software, Skandia, Competitive Design Network, Austrian Technology Centres, University of Stuttgart - approx £215,000)

CIKM "Creation of Innovation through Knowledge Management, EC-IST-2001-34442, Mar 2002 to Aug 2003 (with Fraunhofer Institute, Vodafone, empolis, Skandia - approx £65,000)

COLLABOR8 "Improving Knowledge Transfer and Innovation in Manufacturing Clusters", EPSRC/IMRC, Oct 2003 to Sept 2005 (with East of England Development Agency and Cranfield Creates - approx £194,000)
Trans-Campus Research Fellow in Performance Management, Oct 2005 – Sept 2008, approx £45,000 (co-investigator)

EEEGR and DTi (Sept 2004 - Sept 2005) – UK Pipeline Project Support and Facilitation (UKCS-PRP) - approx £7,600

Creating Awareness and Understanding of Complexity Science Principles for Real World Research, EPSRC EP/D033667/1, Nov 2005 – Oct 2006 - approx £62,000 (co-investigator)

Impact of Research and Innovation Networks on Regional Competitiveness: The Role of HEIs, ESRC ES/E017959/1, Mar 2007 - Feb 2009 - approx £437,000 (co-investigator) - with Manchester Business School (Prof J Howells) and University of Wales Institute Cardiff Business School (Prof R Boden)

Drivers of Carbon Reduction and Social Innovation, HEFCE Carbon Connections, 2007-2011, approx £11,000

Sync The City, EPSRC Nemode, August to November 2014 (with HP, Norfolk County Council, SyncNorwich, Rainbird, Adap+, Sandler Training, Everpress and Purple Tuesday - approx £31,000)

Building Information Modelling, Innovate UK KTP009369 (Knowledge Base Leader), Feb 2014 to Jul 2015, (with Skyline CG, Nottingham - approx £91,000)

EC TILOS "Technology Innovation for the Local Scale, Optimum Integration of Battery Energy Storage", LC-08-2014, Jan 2015 to Dec 2018, approx £461,000 (co-investigator)



Teaching Interests

I currently teach on the following modules:
CCETR09Y Project Managing the PhD Process (PGR)

I am primary supervisor for 5 PhD students

Professional Activities

I am co-organiser for SyncNorwich, Norwich's tech and startup community.  We organise monthly meetups and larger events each year, like TechCrunch Visits Norwich (2013) and Sync The City (2014 and 2015).  We also hosted Indiegogo's £1m Go Britain Tour in 2014. 

I have undertaken consultancy projects with a range of small and large organisations nationally and internationally. Some key projects have been with: Rover/BMW, BICC Cables, Graham Technology, Otter Controls, Enterprise Plc, European Patent Office and I worked with UEA’s Low Carbon Innovation Centre on a project for NESTA.

I am a non-executive director (research and innovation) for Clever Together.

Expertise related to UN Sustainable Devlopment Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 11 - Sustainable Cities and Communities


Recent external collaboration on country/territory level. Dive into details by clicking on the dots or