Personal profile
Areas of Expertise
Workplace wellbeing, Organisations and Social Value, Knowledge exchange, Public sector - inc. policing, Positive Change in Organisations, Business ethics, Social theory.
Video: Learning from the Research & Adapting Company Culture | Helen Fitzhugh - CultureShock
Video: Short Clips: Helen Fitzhugh on Learning & Leadership | CultureShock
Video: Short Clips: Helen Fitzhugh on Mitigating the Risks of Isolated Working | CultureShock
Video: The changing workplace, with FIG Norwich and Larking Gowen
Biography
Helen is a Research Fellow at Norwich Business School.
She has conducted diverse research studies and research-related activities that have explored why, how, and how successfully, different organisations work to create positive social change, or 'social value'.
She is known as an engaged scholar working on the topic of workplace wellbeing, helping bring evidence-informed resources direct to organisations via the Evolve Workplace Wellbeing toolkit (www.evolveworkplacewellbeing.org).
She also has a long-standing research interest in social enterprises - i.e. businesses that trade for a social purpose. Her book 'Inside Social Enterprise: Looking to the future' - co-authored with Nicky Stevenson - was published in 2015.
Key Research Interests
The common thread that runs through all of Helen's research has been the exploration of why, how, and how successfully, different organisations work to create positive social change.
Helen's workplace wellbeing research has focussed on issues of implementation, initiative effectiveness and authentic dialogue. Projects in the public domain include engaged research with the UK police service (Mindfulness for Performance and Wellbeing in the Police: Linking Individual and Organizational Outcomes - ROPPA) and research on how businesses dealt with workplace wellbeing during the Covid-19 pandemic (Authenticity in the Pursuit of Mutuality During Crisis - BJM). She has also carried out evaluations, reviews and consultancy for businesses and UK Government departments.
Helen's doctoral research explored the influence of organisational values on value creation processes in social enterprises. Social enterprises are businesses that trade for a social purpose. By exploring the beliefs embedded in a diverse range of these types of organisation, Helen was able to highlight the variety of different outcomes that social enterprise practitioners and beneficiaries saw as ‘of value’. By providing evidence of this diversity of intentions and experiences, her research demonstrated how creating social value could not be seen as a simply ‘neutral’ or apolitical act. Her work also identified reasons why some of the social change intentions within social enterprises appeared to translate more directly into valued stakeholder experiences than others.
Helen has experience of both quantitative and qualitative methods. She has often employed mixed methods approaches to investigate complicated issues around holistic value and lived experiences within organisations - whether those experiences are beneficiary outcomes in social enterprises or perceptions of workplace wellbeing in business and public sector employees.
Education/Academic qualification
Doctor of Philosophy, Ph.D., Business Administration and Management, University of East Anglia
… → 2017
Master of Research, M.Res., Research in Social Sciences, University of East Anglia
… → 2013
Bachelor of Arts, B.A., Contemporary European Studies and Swedish Language, University of East Anglia
… → 2005
Media Expertise
- Organisations
- Wellbeing at work
Collaborations and top research areas from the last five years
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WISHES: Workplace Intervention for Sustainable Health and EmploymentSupport
National Institute for Health and Care Research
1/04/25 → 31/07/28
Project: Research
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ARC Accelerate SHAPE Catalyst - Evolve Workplace Wellbeing
Economic and Social Research Council
1/03/25 → 29/05/26
Project: Other
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Promoting financial wellbeing: exploring potential for innovation
Connolly, S. & Fitzhugh, H.
10/07/23 → 9/07/25
Project: Research
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Promoting financial wellbeing: exploring potential for innovation
Connolly, S. & Fitzhugh, H.
10/07/23 → 9/07/25
Project: Research
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A rapid review of reviews on the nature of the relationship between learning and development and employee engagement, wellbeing, attraction and retention
Fitzhugh, H. & Daniels, K., 30 Jan 2025, HM Government.Research output: Book/Report › Commissioned report
Open Access -
Critical reflection on strategies for widening acceptance to emancipatory sociology engaging with employers and workers in The Good Jobs Project
Fitzhugh, H., Woodard, R. & James, A., 11 Jul 2025, (E-pub ahead of print) In: Critical Sociology.Research output: Contribution to journal › Article › peer-review
Open AccessFile27 Downloads (Pure) -
Implementing employability interventions for workers with health conditions: A systematic review
Daniels, K., Fitzhugh, H. & Nooraya, R., Nov 2025, In: Social Science & Medicine. 385, 118597.Research output: Contribution to journal › Article › peer-review
Open AccessFile3 Downloads (Pure) -
Mindfulness for performance and wellbeing in the police: Linking individual and organizational outcomes
Fitzhugh, H., Michaelides, G., Daniels, K., Connolly, S. & Nasamu, E., Sept 2024, In: Review of Public Personnel Administration. 44, 3, p. 566-590 25 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile11 Citations (Scopus)42 Downloads (Pure) -
Implementing and Sustaining Work Redesign
Daniels, K., Watson, D., Nayani, R. & Fitzhugh, H., 2023, (Accepted/In press) Transformative Work Design: Synthesis and New Directions. Parker, S., Klonek, F., Knight, C. & Zhang, F. (eds.). Oxford University PressResearch output: Chapter in Book/Report/Conference proceeding › Chapter
Press/Media
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New toolkit launched to help businesses boost staff wellbeing
26/05/22
1 item of Media coverage
Press/Media: UEA Press Release
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New support launched for employers and staff affected by Covid-19 pandemic
2/12/21
1 item of Media coverage
Press/Media: UEA Press Release
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Women in Games Careers and Networking Expo to Open its Doors on November 10th (Nov 2021)
5/11/21 → 8/11/21
3 items of Media coverage
Press/Media: Media Coverage or Contribution
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An evidence-based checklist for managing home workers
12/08/21
1 Media contribution
Press/Media: Media Coverage or Contribution