Jeannette obtained her PhD in Computer Science from the University of Essex in 2009. She joined UEA in June 2019 as an academic. Privously she worked at ARU Cambridge, and prior to that she was a member of ISER (Institute of Social and Economic Research), working on various projects for the Understanding Society (US). Before that, she was a Senior Research Officer working on a project funded by the UK government in collaboration with BT at University of Essex.
 

Jeannette's expertise lies in ubiquitous computing and the development of real-time End User Programming systems in areas such as smart environments and the Internet of Things (IoT), a concept she explored back in 2003 when it was known as the "Embedded Internet". Her work also involves cloud computing, secure distributed systems, HCI, semantic data and databases, and applications within: personalised services, assisted living/healthcare leveraging everyday artefacts and connectivity. Most recently, her work involves applying ML techniques on big data to solve problems. Jeannette has a strong interest in rapid prototyping. She teaches UG and PG programmes at UEA. She has authored over 45 peer-reviewed research papers including journal articles and book chapters. Currently she is a member of the editorial team for the Journal of Ambient Intelligence and Smart Environments (JAISE), Ambient Intelligence and Smart Environments (AISE), and IET Smart Cities Journal. She is also a reviewer for EU funding bodies, IEEE journals and conferences. Jeannette is a Senior Fellow of Higher Education Academy (SFHEA) and Fellow of British Computer Society (FBCS). She has led three funded projects (UK and EU), as the principal investigator, into successful completion, attracting over £200,000 in funding.