Jeannette graduated with First Class Honours in Internet Computing from The University of Essex in 2003, and was awarded a PhD in Computing Science by The Univeristy of Essex in 2009 for a thesis entitled "Pervasive Interactive Programming". After working as a Senior Technical Officer for The Institute of Social and Economic Research (ISER) from 2008-2012, Jeannette held an academic appoitment at ARU Cambridge before joining The University of East Anglia as a lecturer in 2019. Jeannette was promoted to Associate Professor in August 2023.

Jeannette is a Senior Fellow of AdvanceHE and a Fellow of British Computer Society.  Her expertise lies in HCI and ubiquitous computing, and the development of real-time End User Programming systems in areas such as smart environments and the Internet of Things (IoT), a concept she explored back in 2003 when it was known as the "Embedded Internet".

Jeannette has a strong interest in HCI ethnography, UX and the development of interfaces that are sensitive to human mandate. She is an educator who seeks to employ pedagogic approaches and strategies in her teaching pratices that place students at the heart of the learning process. This includes the use of innovative technologies, embed employability into curriculum design, co-construct assessment with  students, promote sustainable learning, and to explore various methodologies targeting authentic learning experience.

Jeannette's work involves Web engineering, industry AI, HCI, semantic data and security systems. Her work on helping to stop the spread of COVID-19 in early pandemic recieved the prestige UEA Innovation & Impact Award  in 2021. Currently she is a member of the editorial team for The Journal of Ambient Intelligence and Smart Environments (JAISE), Ambient Intelligence and Smart Environments (AISE), and IET Smart Cities Journal. She is also a reviewer for EU funding bodies, IEEE journals and conferences.  Jeannette led three funded projects (UK and EU), as the principal investigator, into successful completion, attracting over £200,000 in funding.

Current Projects:

• Enhancing teacher agency with technology: creating an ecological model through a place-based study of teaching and learning in Norfolk, 2022 - 2025 (Co-Applicant; ESRC £544393)
• Teaching and Learning Industry AI, 2022-2024 (Google, $15,000)
• Adaptive UI and Recommendation Engine, myEvolution phase 2, 2022-2023 (PI, FMH ADI £9,952)
• Enhancing the Employability of students in the new digital transformation world, UK-Viet Nam Partnerships for Quality and Internationalisation, (British Council ) 2021-2024
• myEvolution, March 2021 (ongoing, UEA & URI, £6k)

Selected previous projects:

• Covid-Webapp 2.0, Norwich Testing Initiative (NTI) Covid-19 mass Testing, September 2020 – May 2021
• Norwich Testing Initiative: Covid-19 mass testing evaluation in NRP, (UEA £9.5k) June – August 2020
• Increase productivity, performance and quality in UK construction, "Adaptive Learning for Zero Defects in Building Construction", (co-investigator, InnovateUK £193k, £63k for ARU), 2019-20
• Innovation Bridge, ‘Advise the company on technological aspects needed in order to get their product "smarter" for its users’ with Jordan Leisure Systems Ltd (PI, EU European Regional Development Fund £1,000), 2019
• Urban Living: Integrated Products and Services CR&D, "Hyperlocal Rainfall" (PI, InnovateUK, £230,566.00, £33,810 for ARU) ref 52301-399159, 2015-2017
• SmartLink: South-east-west Mobility for Advanced Research, Learning, Innovation, Network and Knowledge, (Co-Investigator; Principal Investigator Prof Alamgir Hossain; funded by EU Erasmus Mundus Action 2, REF: 552077-EM-1-UK ERA MUNDUS EMA21, €3,050,000), 2014-2018
• Low carbon Document Management System, to support the digital record keeping in the healthcare sector in advance of the ‘Paperless by 2018’ NHS agenda. (PI; EU Low Carbon KEEP £112,367.66) 2014-2015

Director of Admissions

Jeannette teaches UG and PGT students on Web Development and HCI