Nan Yang

Nan Yang


  • NBS

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Personal profile


Nan is a Ph.D. student under the supervision of Dr. Nikolaos Korfiatis and Dr. Dimitris Zissis in the Innovation, Technology and Operations Management (ITOM) group at Norwich Business School (NBS). She obtained an MSc in e-Business Management from the Univerisity of Warwick (2018). She completed her undergraduate studies at Wuhan University (2017). 

Her research interests lie in online consumer reviews, customer satisfaction and unstructured data.