A study of patient expectations in a Norfolk general practice

Charlotte Kenten; Ann Bowling; Nigel Lambert; Amanda Howe; Gene Rowe

doi:10.1111/j.1369-7625.2010.00603.x

A study of patient expectations in a Norfolk general practice

Charlotte Kenten, Ann Bowling, Nigel Lambert, Amanda Howe, Gene Rowe

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Abstract

This research has used an innovative exploratory approach to address the expectations of GP patients and has implications for how doctors ought to manage their consultations. These results will be used to inform the development of a quantitative expectations questionnaire so as to develop a validated measure of expectations. Such an instrument has great potential to aid in health care research and practice.

Original language	English
Pages (from-to)	273-284
Number of pages	12
Journal	Health Expectations
Volume	13
Issue number	3
DOIs	https://doi.org/10.1111/j.1369-7625.2010.00603.x
Publication status	Published - 2010

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Cite this

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DO - 10.1111/j.1369-7625.2010.00603.x

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