Abstract
Generative Artificial Intelligence (Gen-AI) has gained significant traction in larger firms, yet its adoption among micro-firms remains underexplored particularly in contexts marked by resource scarcity and heightened operational risk. This study addresses this gap by investigating how hightech micro-firms adopt Gen-AI for risk management and growth. Drawing on semi-structured interviews with decision-makers from eight Finnish micro-firms, the research applies the
Technology-Organization-Environment (TOE) framework to identify critical enablers and barriers. The findings highlight five key dimensions influencing adoption: technological readiness, leadership engagement, regulatory compliance, data-driven decision-making, and competitive pressures. While Gen-AI fosters operational resilience and strategic agility, its impact is constrained by limited data quality and high implementation costs. By offering a holistic and theoretically grounded perspective, this study advances understanding of Gen-AI adoption in microfirms and contributes to literature on digital transformation under resource constraints. The insights also inform policymakers and practitioners aiming to enhance AI accessibility and governance
for micro-enterprises.
Technology-Organization-Environment (TOE) framework to identify critical enablers and barriers. The findings highlight five key dimensions influencing adoption: technological readiness, leadership engagement, regulatory compliance, data-driven decision-making, and competitive pressures. While Gen-AI fosters operational resilience and strategic agility, its impact is constrained by limited data quality and high implementation costs. By offering a holistic and theoretically grounded perspective, this study advances understanding of Gen-AI adoption in microfirms and contributes to literature on digital transformation under resource constraints. The insights also inform policymakers and practitioners aiming to enhance AI accessibility and governance
for micro-enterprises.
| Original language | English |
|---|---|
| Article number | 200566 |
| Journal | Journal of Strategy & Innovation |
| Volume | 37 |
| Issue number | 1 |
| DOIs | |
| Publication status | Accepted/In press - 30 Jan 2026 |
Keywords
- Artificial intelligence
- Generative AI
- High-tech Micro-firms
- Risk management
- Technology adoption
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