An AHP approach in benchmarking logistics performance of the postal industry

Felix T S Chan, Hing Chan, Henry C.w. Lau, Ralph W.l. Ip

Research output: Contribution to journalArticle

88 Citations (Scopus)
Original languageEnglish
Pages (from-to)636-661
JournalBenchmarking: An International Journal
Volume13
Issue number6
DOIs
Publication statusPublished - 1 Jan 2006

Keywords

  • Analytical hierarchy process
  • Benchmarking
  • Postal services

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