This paper reports on a design science research study that seeks to investigate how information service components affect consumers’ potential adoption of such services. More specifically, the paper develops a conceptual model that uses the theory of organizational information services (TOIS) and the unified theory of acceptance and use of technology (UTAUT) as a basis. The results indicate that individual constructs can be linked to service components. In turn, this result can potentially be instrumental in progress toward a deeper understanding of consumers’ adoption of information services and how this affects the development of such services and systems that support them.
|Number of pages||10|
|Journal||Information & Management|
|Early online date||25 Apr 2013|
|Publication status||Published - Jul 2013|
- Theory of organizational information services
- Service components
- Unified theory of acceptance and use of technology