CRM in the Government Context - strategies, operational challengesand current environment

Luciano Batista

Research output: Contribution to conferencePaper

2 Downloads (Pure)
Original languageEnglish
Publication statusPublished - 2007
EventSharing Good Practice in Customer Relationship Management Strategies and Processes in HE - Coventry, UK.
Duration: 26 Jun 2007 → …

Conference

ConferenceSharing Good Practice in Customer Relationship Management Strategies and Processes in HE
CityCoventry, UK.
Period26/06/07 → …

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