Customer Relationship Management and Citizenship: Technologies and Identities in Public Services,

Research output: Contribution to journal › Article › peer-review

Cite this

@article{39b54e3c2a824392933b01afe912f1b4,

title = "Customer Relationship Management and Citizenship: Technologies and Identities in Public Services,",

author = "J. Cornford",

year = "2008",

language = "English",

volume = "7",

pages = "211--220",

journal = "Social Policy and Society",

issn = "1474-7464",

publisher = "Cambridge University Press",

number = "2",

}