Effect of Self-Service Technologies of the Low-cost Airlines on Customer Loyalty

M.J. Chuang, H.K. Chan, W.Y.C. Wang, S.H. Chung

Research output: Contribution to conferencePaper

Original languageEnglish
Pages197-201
Number of pages5
Publication statusPublished - 2010
EventProceedings of the 8th International Conference on Supply Chain Management and Information Systems (SCMIS 2010), - , Hong Kong
Duration: 6 Oct 20108 Oct 2010

Conference

ConferenceProceedings of the 8th International Conference on Supply Chain Management and Information Systems (SCMIS 2010),
CountryHong Kong
Period6/10/108/10/10

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