Evidence of a dynamic association between intergroup contact and intercultural competence

Three studies explored the association between intergroup contact and intercultural competence. Study 1 and Study 2 provided evidence of a cross-sectional association between intergroup contact and intercultural competence in which positive contact was associated with increased intercultural competence and negative contact was associated with reductions in this outcome. In Study 3 longitudinal data allowed us to test the possibility of mutual influence between these variables whereby intercultural competence is not only a consequence of intergroup contact, but is also predictive of the quality of future intergroup contact. Results showed that positive contact was longitudinally associated with improvements in intercultural competence, and that higher intercultural competence was associated with a reduction in future negative contact. Findings speak to the importance of taking a dynamic outlook on contact effects. The beneficial consequences of positive contact may be the same variables capable of transforming future contact encounters and reducing the likelihood of negative interactions.