Experiences of community health workers in the Mobilising Access to Maternal Health (MAMaZ) Programme in Zambia

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The MAMaZ programme in Zambia uses volunteer community health workers to improve transport and social mobilisation for maternal health in rural communities. The programme ends in 2013, continued volunteer activity is needed for the impact of the programme to be realised. Identifying factors that influence volunteer motivation and retention is important to reduce volunteer attrition and increase sustainability.

This cross-sectional qualitative research study involved 19 one-to-one interviews with programme volunteers in 3 districts. One focus group interview took place with the district programme officers. The data was analysed using thematic content analysis.

Wanting to save the lives of women, provision of identity through T- shirts, and seeing the impact of their work were some of the motivational factors mentioned. Large catchment areas, lack of monetary incentives, and lack of appropriate equipment were challenges identified by volunteers.

Recommendations for the programme include: provision of appropriate equipment for volunteers, increased efforts to provide skilled birth attendants to health facilities, and training of more community health workers.
Original languageEnglish
Publication statusPublished - 13 Apr 2013
EventBritish Conference of Undergraduate Research - University of Plymouth, Plymouth, United Kingdom
Duration: 13 Apr 201314 Apr 2013


ConferenceBritish Conference of Undergraduate Research
Country/TerritoryUnited Kingdom
Internet address


  • Qualitative research
  • Maternal health
  • Access to Health Care

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