Abstract
This paper investigates the increasing trend within organisations and institutions of adopting pre-built, standardised management and administrative computer systems. The particular focus is on Enterprise Resource Planning (ERP) systems in the context of higher education, and the further development of university specific functionality - the 'Campus Management' (CM) module. We investigate this software as it adapted to the needs of a university in the UK (whom we are calling 'Big_Civic) and a potential global market. Drawing on ideas from the sociology of science and technology we argue that in order to understand the 'dependability' and 'fit' (we tentatively conflate these two terms) of such systems we should attempt to study their 'biographies': this is the process of describing artefacts as they move around and are adapted and redefined according to the needs of each new place
Original language | English |
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Pages (from-to) | 721-725 |
Number of pages | 5 |
Journal | Proceedings of the ACM Symposium on Applied Computing |
DOIs | |
Publication status | Published - Mar 2002 |
Event | 2002 ACM Symposium on Applied Computing - Madrid, Spain Duration: 11 Mar 2002 → 14 Mar 2002 |