Foreword

Luciano Batista

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationCustomer Knowledge Management: People, Processes, and Technology
EditorsMinwir Al-Shammari
PublisherIGI Global
Number of pages386
ISBN (Print)9781605662589
DOIs
Publication statusPublished - Mar 2009

Publication series

NamePremier Reference Source
PublisherIGI Global

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