Foreword

Luciano Batista

Research output: Chapter in Book/Report/Conference proceeding › Chapter

18 Citations (Scopus)

4 Downloads (Pure)

Original language	English
Title of host publication	Customer Knowledge Management: People, Processes, and Technology
Editors	Minwir Al-Shammari
Publisher	IGI Global
ISBN (Print)	9781605662589
DOIs	https://doi.org/10.4018/978-1-60566-258-9
Publication status	Published - Mar 2009

Name	Premier Reference Source
Publisher	IGI Global

Access to Document

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title = "Foreword",

author = "Luciano Batista",

year = "2009",

month = mar,

doi = "10.4018/978-1-60566-258-9",

language = "English",

isbn = "9781605662589",

series = "Premier Reference Source",

publisher = "IGI Global",

editor = "Minwir Al-Shammari",

booktitle = "Customer Knowledge Management: People, Processes, and Technology",

}