Information Provision Assessment and Difficulties @ Ministries

AN Abanumy, PJ Mayhew

Research output: Contribution to conferencePaper


This paper contributes to the issue of the Government to Citizens relationship of e-Government implementations by discussing the current situation of Information Technology usage in Saudi Arabia. It sheds light on e-Government stage models and adopts an appropriate model to evaluate ministries’ websites in order to identify to what extent the model is suitable to be used for website evaluation in the Saudi context. It begins by exploring the citizens’ needs for government information and services that could influence the usage and quality of ministry websites. Furthermore, this paper explores citizens’ preferences in respect to website usability. It then re-evaluates ministries’ websites using an evaluation framework that is drawn from the citizens’ needs study, and compares the rate of web development progress of Saudi ministries websites in 2003 and 2005 to identify to what extent ministries’ websites provide information and services that are needed by the citizens. Finally, it examines the factors influencing website adoption in Saudi ministries.
Original languageEnglish
Publication statusPublished - Sep 2005
EventeGovernment Workshop '05 - Brunel University, London, United Kingdom
Duration: 13 Sep 2005 → …


WorkshopeGovernment Workshop '05
Abbreviated titleeGOV05
Country/TerritoryUnited Kingdom
Period13/09/05 → …

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