Information seeking behavioural paths of physicians for diabetes mellitus care: a qualitative comparative analysis of information needs, sources, and barriers

P. A. Kostagiolas, P. E. Kourouthanasis (Lead Author), K. Martzoukou, N. Korfiatis, D. Niakas

Research output: Contribution to journalArticlepeer-review

14 Citations (Scopus)
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This study addresses diabetes physicians’ information seeking behavioural paths (digital, conventional, interpersonal) which lead to information needs satisfaction and the barriers encountered in this process. The study was based on empirical evidence from a survey of 159 physicians. Theoretical analysis was informed by Wilson’s model of information seeking behaviour. The data were analysed using fuzzy set qualitative comparative analysis method. The method was successful in identifying five behavioural paths leading to physicians’ information needs satisfaction (professional/health coaching) which demonstrate different relationships between information sources (conventional/interpersonal/digital) and information barriers (personal/digital illiteracy) and five behavioural paths that are not leading to satisfaction.
Original languageEnglish
Pages (from-to)13-28
Number of pages16
JournalHealth Systems
Issue number1
Early online date4 Jan 2018
Publication statusPublished - 2018


  • Information seeking behaviour
  • information needs
  • information satisfaction
  • fsQCA
  • diabetes mellitus

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