Is it me or us? The impact of individual and collective participation on work engagement and burnout in a cluster-randomized organisational intervention

Karina Nielsen, Mirko Antino, Alfredo Rodríguez-Muñoz, Ana Sanz-Vergel

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15 Citations (SciVal)
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Abstract

Participation is generally recommended when implementing organisational interventions, however, understanding how participation works remains understudied. In a cluster-randomised, controlled intervention employing a wait-list control design, we explore whether perceptions of individual or collective participation had the greatest impact on a participatory organisational intervention’s outcomes; work engagement and burnout. We conducted the study in the Danish postal service (N = 330). Using multi-level analyses, we found that perceptions of individual participation predicted improvements in work engagement and reductions in burnout post-intervention, however, these relationships became non-significant after including perceptions of being part of a collective participatory process in the model. Our findings add to the understanding of the role participation and in particular, perceptions of a collective participatory intervention process, plays in ensuring interventions achieve their intended outcomes.
Original languageEnglish
Pages (from-to)374-397
Number of pages24
JournalWork & Stress
Volume35
Issue number4
Early online date17 Feb 2021
DOIs
Publication statusPublished - 2021

Keywords

  • Multi-level
  • burnout
  • facilitator
  • organisational intervention
  • participation
  • work engagement

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