| Original language | English |
|---|---|
| Title of host publication | Encyclopaedia of Knowledge Management |
| Editors | David Schwartz |
| Publisher | IGI Global |
| Chapter | 41 |
| Pages | 311-316 |
| Number of pages | 6 |
| Edition | 1 |
| ISBN (Electronic) | 9781591405740 |
| ISBN (Print) | 9781591405733, 159140573 |
| DOIs | |
| Publication status | Published - Sept 2005 |
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