Abstract
Current approaches to work stress do not address in detail the mental processes by which work events cause unpleasant affect. We propose a cognitive account that incorporates: (1) the distinction between controlled and automatic information processing; (2) the categorization of emotionally relevant stimuli; (3) the role of mental models in coping choice; (4) the enactment of beneficial job conditions through coping; and (5) reciprocal influences between cognition and affect. We conclude by discussing how this account can help explain a range of findings in the work stress literature and how a cognitive approach to work stress informs practice.
Original language | English |
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Pages (from-to) | 343-363 |
Number of pages | 21 |
Journal | Journal of Occupational and Organizational Psychology |
Volume | 77 |
Issue number | 3 |
DOIs | |
Publication status | Published - Sept 2004 |