Management of out-of-hours calls by a general practice cooperative: a geographical analysis of telephone access and consultation

Joanne Turnbull; Catherine Pope; David Martin; Valerie Lattimer

doi:10.1093/fampra/cmr029

Management of out-of-hours calls by a general practice cooperative: a geographical analysis of telephone access and consultation

Joanne Turnbull, Catherine Pope, David Martin, Valerie Lattimer

Mental Health and Social Care

Research output: Contribution to journal › Article › peer-review

15 Citations (Scopus)

Abstract

Centralization of urgent care services may reduce access for patients living further away from primary care centres (PCCs). Telephone-based access is often proposed to remedy this.

Original language	English
Pages (from-to)	677-82
Number of pages	6
Journal	Family Practice
Volume	28
Issue number	6
DOIs	https://doi.org/10.1093/fampra/cmr029
Publication status	Published - Dec 2011

Keywords

After-Hours Care
Age Factors
Female
General Practice
Great Britain
Health Services Accessibility
Health Services Needs and Demand
House Calls
Humans
Logistic Models
Male
Odds Ratio
Office Visits
Rural Health Services
Sex Factors
Telemedicine
Time Factors

Access to Document

10.1093/fampra/cmr029

Cite this

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title = "Management of out-of-hours calls by a general practice cooperative: a geographical analysis of telephone access and consultation",

abstract = "Centralization of urgent care services may reduce access for patients living further away from primary care centres (PCCs). Telephone-based access is often proposed to remedy this.",

keywords = "After-Hours Care, Age Factors, Female, General Practice, Great Britain, Health Services Accessibility, Health Services Needs and Demand, House Calls, Humans, Logistic Models, Male, Odds Ratio, Office Visits, Rural Health Services, Sex Factors, Telemedicine, Time Factors",

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KW - Health Services Needs and Demand

KW - House Calls

KW - Humans

KW - Logistic Models

KW - Male

KW - Odds Ratio

KW - Office Visits

KW - Rural Health Services

KW - Sex Factors

KW - Telemedicine

KW - Time Factors

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