Mobile marketing: the role of permission and acceptance

Stuart J. Barnes, Eusebio Scornavacca

Research output: Contribution to journalArticle

176 Citations (Scopus)

Abstract

The escalation and convergence of distributed networks and wireless telecommunications has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is expected to be a key growth area. The immediacy, interactivity and mobility of wireless devices provide a novel platform for marketing. The personal and ubiquitous nature of devices means that interactivity can be provided anytime and anywhere. However, as experience has shown, it is important to keep the consumer in mind. Mobile marketing permission and acceptance are core issues that marketers have yet to fully explain or resolve. This paper provides direction in this area. After briefly discussing some background on mobile marketing, the paper conceptualises key characteristics for mobile marketing permission and acceptance. The paper concludes with predictions on the future of mobile marketing and some core areas of further research.
Original languageEnglish
Pages (from-to)128-39
Number of pages10
JournalInternational Journal of Mobile Communications
Volume2
Issue number2
DOIs
Publication statusPublished - 1 Jan 2004

Keywords

  • Acceptance
  • Consumers
  • M-commerce
  • Mobile marketing
  • Permission
  • Celluar radio systems
  • Consumer products
  • Marketing
  • Product development
  • Security of data
  • Mobile telecommunication systems

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