NHS THINK 111 First Service Evaluation NHS Norfolk and Waveney CCG

Research output: Book/ReportCommissioned report

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Abstract

This evaluation was commissioned by Norfolk and Waveney CCG Urgent and Emergency Care Commissioning (NWCCGUECC) team through UEA Health and Social Care Partners (UEAHSCP) to analyse data arising from an NHS administered survey of local emergency departments (EDs), IC24 (NHS 111 Provider), hospital staff and patients using the direct booking service facilitated by the NHS 111 provider between 13 February and 15 June 2021.
Original languageEnglish
PublisherUniversity of East Anglia
Commissioning bodyNorfolk and Waveney Clinical Commissioning Groups
Number of pages50
Publication statusPublished - Aug 2021

Keywords

  • urgent and emergency care
  • NHS 111 services
  • patient pathway

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