Organizational failure and turnaround: Lessons for public services from the for-profit sector

Kieran Walshe, Gill Harvey, Paula Hyde, Naresh R. Pandit

Research output: Contribution to journalArticlepeer-review

60 Citations (Scopus)


As the performance of public services is increasingly scrutinized, it is now commonplace for some schools, hospitals, local authorities and other public organizations to be deemed ‘failing’ and for attempts to be made at creating a turnaround in their performance. This article explores the literature on failure and turnaround in for-profit organizations, presents a number of models or frameworks for describing and categorizing failure and turnaround, and examines the relevance and transferability of theoretical and empirical studies in the for-profit sector to the emerging field of failure and turnaround in public services.
Original languageEnglish
Pages (from-to)201-208
Number of pages8
JournalPublic Money and Management
Issue number4
Publication statusPublished - 2004

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