Projects per year
Abstract
The "Leading and Facilitating the Development of Person-Centred Care and Cultures" programme, co-created with Norfolk and Suffolk NHS Foundation Trust (NSFT) and the Norfolk Initiative for Coastal and Rural Health Equalities (NICHE), was jointly commissioned by the former Norfolk and Waveney Clinical Commissioning Group and NSFT to support workforce transformation as part of the Trust’s improvement plan. A theory of change for this programme centres on the idea that by investing in the growth and development of staff, NSFT can foster meaningful improvements in clinical leadership, team dynamics, and ultimately patient care. The programme was co-designed to support participants in making real, practical changes that align with the Trust’s long-term strategic goals.
The programme, held over five residential days in June 2023, provided an intensive experiential period of learning and not ‘just another teaching or training’ event. Instead, the programme’s intention was to achieve workforce transformation, focusing the learning experience on embedding person-centred care, cultivating compassionate leadership whilst fostering a supportive and effective workplace culture. Activities throughout the residential week provided a safe facilitated space as a catalyst for personal and professional growth, that was grounded in people’s workplace experiences and daily clinical practice: ‘planting seeds for change’.
Twenty-five clinical leaders from various services within NSFT participated in this immersive programme, designed around active participation, critical reflective practice, and collaborative group learning. The residential aspect of the programme is relevant, as it aimed to provide space for critical reflection, and a social space for building and engaging in the development of supportive person-centred relationships. Over a twelve-months follow up period, post the residential week, participants engaged in a comprehensive support period, receiving ongoing coaching, one-on-one sessions, and group workshops. This sustained support ensured that insights gained during the residential week were retained, but also deeply embedded into their daily practice, which was reflective of participants ‘commitments to act’ made at the end of the five days residential programme.
The programme, held over five residential days in June 2023, provided an intensive experiential period of learning and not ‘just another teaching or training’ event. Instead, the programme’s intention was to achieve workforce transformation, focusing the learning experience on embedding person-centred care, cultivating compassionate leadership whilst fostering a supportive and effective workplace culture. Activities throughout the residential week provided a safe facilitated space as a catalyst for personal and professional growth, that was grounded in people’s workplace experiences and daily clinical practice: ‘planting seeds for change’.
Twenty-five clinical leaders from various services within NSFT participated in this immersive programme, designed around active participation, critical reflective practice, and collaborative group learning. The residential aspect of the programme is relevant, as it aimed to provide space for critical reflection, and a social space for building and engaging in the development of supportive person-centred relationships. Over a twelve-months follow up period, post the residential week, participants engaged in a comprehensive support period, receiving ongoing coaching, one-on-one sessions, and group workshops. This sustained support ensured that insights gained during the residential week were retained, but also deeply embedded into their daily practice, which was reflective of participants ‘commitments to act’ made at the end of the five days residential programme.
Original language | English |
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Number of pages | 28 |
Publication status | Published - 2024 |
Projects
- 1 Active
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NICHE (Anchor Institute)
Hardy, S. & Ward, L.
NHS Norfolk & Waveney Integrated Care Board
1/01/23 → 31/03/26
Project: Research