Public corporate e-learning: Antecedents and results

Fábio Vargas Souza, Fabio Y. S. Motoki, Emerson Wagner Mainardes, Vitor Azzari

Research output: Contribution to journalArticlepeer-review


This study investigates the relationship between technology, content, responsiveness, usability, and outcomes of public corporate asynchronous e-learning. PLS-SEM was used to analyze the data of 1097 valid questionnaires collected electronically. Results indicate that positive student perceptions on (1) technology can positively influence their perceptions about the constructs and on (2) content, responsiveness and usability can positively and directly impact the perception of results. These impacts may increase the willingness to reuse the system, thus helping to reduce evasion. The new model deepens the understanding of the factors linked to inefficiency and helps in pointing directions for improving e-learning courses and environments.

Original languageEnglish
JournalPublic Organization Review
Early online date16 Nov 2021
Publication statusE-pub ahead of print - 16 Nov 2021


  • Adult learning
  • Distance education
  • Learning strategies
  • Online learning
  • Public organizations

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