The effect of test environment on usability testing

Abeer Alharbi, John Glauert, Pam Mayhew

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Improvements in networking and communication technologies enable the use of synchronous and asynchronous methods to support usability evaluation techniques when applied in different spatial and temporal situations. Usability testing has been described as the most frequent and appropriate technique used to evaluate website usability. One of the fundamental elements in the usability testing process is the test environment. When testing a website with remote users in their normal environments, other factors affect that environment (distraction, type of computer system and networking technologies) and may affect usability testing performance. A brief technical review of experimental studies (exploratory and comparative studies) based on the use of remote synchronous and asynchronous methods, is presented. A Review of literature leads to a discussion of some of the factors in remote usability evaluation environment and the reviewed literature reveals that there is a lack of studies investigating the effect of a user environment factors on usability testing, and a consequent failure to address them during usability evaluation.

Original languageEnglish
Title of host publicationProceedings of the International Conferences on Interfaces and Human Computer Interaction 2014, Game and Entertainment Technologies 2014 and Computer Graphics, Visualization, Computer Vision and Image Processing 2014 - Part of the Multi Conference on Computer Science and Information Systems, MCCSIS 2014
PublisherIADIS
Pages360-364
Number of pages5
ISBN (Print)9789898533227
Publication statusPublished - 2014
EventInternational Conferences on Interfaces and Human Computer Interaction 2014, Game and Entertainment Technologies 2014 and Computer Graphics, Visualization, Computer Vision and Image Processing 2014 - Lisbon, Portugal
Duration: 15 Jul 201419 Jul 2014

Conference

ConferenceInternational Conferences on Interfaces and Human Computer Interaction 2014, Game and Entertainment Technologies 2014 and Computer Graphics, Visualization, Computer Vision and Image Processing 2014
CountryPortugal
CityLisbon
Period15/07/1419/07/14

Keywords

  • Environment
  • Methods
  • Remote
  • Review
  • Usability testing

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