The Measurement of Customer-Firm Relationships Value: Evidences from the Service Industry

Anna Raffoni, R. Silvi

Research output: Contribution to conferencePaperpeer-review

Original languageEnglish
Publication statusPublished - 2009
EventAbstract accepted at 5th Conference on Performance Measurement and Management Control - Nice
Duration: 23 Sep 200925 Sep 2009

Conference

ConferenceAbstract accepted at 5th Conference on Performance Measurement and Management Control
CityNice
Period23/09/0925/09/09

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