The role of brand destination experience in determining revisit intention

Jan Mattsson, Stuart Barnes, Flemming Sørensen

Research output: Contribution to conferencePaperpeer-review


Destination branding has developed considerably as a topic area in the last decade with numerous conceptualizations focusing on different aspects of the brand. However, a unified view has not yet emerged. This paper examines destination branding via a new conceptualization, brand destination experience, which provides a more holistic and unified view of the brand destination. The research uses a logistic regression model to determine the role of satisfaction and brand experience in determining revisit intentions. The study also examines differences among subgroups and four brand experience sub-constructs. The findings suggest that brand experience is an important determinant of revisit intentions, but that there is variation among respondent groups. The paper rounds off with conclusions and implications for research and practice.
Original languageEnglish
Publication statusPublished - 2011
EventAustralian and New Zealand Marketing Academy Conference - Perth, Australia
Duration: 28 Nov 201130 Nov 2011


ConferenceAustralian and New Zealand Marketing Academy Conference

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